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YOUR PRIVACY

  1. Privacy Policy: Our Penelope Blakk Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase products from our online store. We are committed to safeguarding your privacy and ensuring that your data is handled securely. By using our website, you agree to the collection and use of information in accordance with this policy.
     

  2. Terms & Conditions: Welcome to Penelope Blakk. By using our website and purchasing products from our online store, you agree to be bound by these Terms & Conditions. These terms govern your access to and use of our website, products, and services. Please read them carefully before using our website or making a purchase.
     

  3. Shipping Policy: Penelope Blakk ships products to customers worldwide. Our shipping rates and estimated delivery times vary depending on the destination and shipping method chosen. We strive to process and ship orders within 2 business days. For more information about our shipping rates and delivery times, please visit our Shipping Policy page.
     

  4. Returns & Refunds Policy: We want you to be completely satisfied with your purchase from Penelope Blakk. If you are not satisfied with your purchase, you may return it within 14 days of receiving your order. Returned items must be unused, in their original packaging, and in the same condition that you received them. For more information about our returns and refunds process, please visit our Returns & Refunds Policy page.
     

  5. Cancellation Policy: Penelope Blakk understands that sometimes you may need to cancel an order. If you wish to cancel an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee cancellations if the order has already been processed or shipped. For more information on our cancellation policy, please visit our Cancellation Policy page.
     

  6. Payment Policy: Penelope Blakk accepts payments through various methods, including credit cards and debit cards. We take security seriously and use encryption technology to protect your payment information. By submitting your payment information, you authorise us to charge the total amount of your order, including shipping and taxes (if applicable).
     

  7. Cookies Policy: Our website, Penelope Blakk, uses cookies to improve your browsing experience, personalize content, and analyse site traffic. By using our website, you consent to our use of cookies in accordance with our Cookies Policy.

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